| By using our website, you agree to the terms and conditions of use, as well as our store polices. Please read them carefully before making a purchase of any kind. We will not be held responsible for any liabilities that result from the customers misuse of our website! Thank you for your understanding. Shipping
We usually ship out order within 24 - 72 hours if the product you order is in stock. Please note that our inventory changes constantly, and all products on our website are not guaranteed to be in stock at time of purchase. If your order is out of stock, we will contact you by email immediately; so please provide a valid email address for contact purposes. It will take 2-3 more days for us to process your order if it is out of stock. All of our order ships by USPS, DHL, Fedex or UPS. After we ship out your order, you will be receiving a tracking number and tracking method to your email, then you will be able to track the status of your order. Costs
Shipping is Free to United States, UK and Canada. Please email us at topedhardy@gmail.com for other shipping inquiries. Exchange and Refund policies
Acceptable reasons for exchange are following: We ship an incorrect item(s) from what you order. The product(s) is/are defected. We will credit you with a $20 dollars shipping fee for you along with your new item. The product(s) is/are in incorrect size; In this case, if we receive the items back and the size is correct, we will ship the same item back to you and require addition shipping fee. Otherwise,
We will credit you with a $20 dollars shipping fee for you along with your new item. Please not that you will have to ship back your items to our warehouse in China. Acceptable reason for refund:
Items that are defective.
Your item is out of stock.
For all refund you will still require to ship back your to our wholehouse in China and we will NOT credit you with the $20 dollars shipping fee. Please contact us and we will assess your situation. Any returns must be in their original packaging, unworn and good conditions. Items will not be authorized for return after 5 days from the delivery date. You are required to contact us of your return item ahead and get approval for exchange before you ship your product. After you have communicated with us of your return, you will have 30 days to ship back your product to us. We will process your exchange in 1-2 weeks and your return item will be shipped to you in 1-2 weeks. Order Cancellation
If you want to cancel your order but your payment has already been processed. You have to contact us within 24 hours. Once the order has been shipped, we will not offer any refunds or exchanges. Order Changing
Customers can change their shipping address and/or receiver at no charge. If you want to change the item that you have placed, you have to contact us within 24 hours. We will not charge you for item changing. After 24 hours you will have to pay $10 dollars for each item changing. Once again if the order has been shipped, we will not able to make any changes. | 